HOVAHCARS knows that trust between buyer and seller can be crucial to building confidence and driving sales. Thatâ€™s why we want to give buyers and sellers more confidence to achieve the best and fairest deal possible. For this reason, we have created tools and features that build trust and make trading auto easier for everyone.
HOVAHCARS is an automotive marketplace where everyone wins. For buyers, HOVAHCARS provides support and guidance to help them make smarter purchase decisions. For dealers and private sellers, we market vehicles more effectively while connecting them directly with buyers.
The entire process was easy and done online except for the actual car pickup. The person who picked the car up was efficient and nice. She did her tasks quickly and it was a great social distancing experience. Hovahcars really thought through the entire process.
The buying and financing process was really straight forward and easy to complete. Unfortunately, the vehicle delivered had a broken AC. The delivery driver notified me at the point he made it to the driveway. We did end up taking delivery and found the local authorized repair service to have the AC fixed. The car is 100% now, and we don't regret the purchase, despite the hassle with the AC.
After spinning our wheels with several dealerships, we took the recommendation of some friends and checked out Hovahcars. Within an hour we'd found the car we wanted – no annoying haggling over a couple hundred dollars – and purchased it. Pick-up in Philly was streamlined. Although there was an issue with our paperwork, our customer service rep Bernice was particularly professional and helpful, getting it sorted before we left. The car is great! We are very pleased with our Hovahcars experience.
Start to finish everything was awesome! Their referral program needs improvement though. After doing everything right on my end and asking about 50 times if they received the referral from my husband. Turns out they didn’t. Of course now that we have signed the contract there’s nothing that can be done about it and they can’t find the referral. I have plenty of screen shots of me asking and the replies from Hovahcars. Definitely needs help in this department
I'm completely blown away (in a good way) by how easy and effortless the entire process was, and I'll never buy a car any other way than Hovahcars. No pushy salespeople running back to "get approval from their manager" every five minutes, everything needed to complete the purchase was specifically spelled out, and everyone was extremely helpful and positive. The awesome individual who delivered my vehicle went above and beyond to make sure I was completely satisfied before leaving.
Estimate was higher than any other dealer. So, I scheduled an appointment at 4 PM, I was done with everything and out by 4:10 PM. It was very smooth and easy. The entire experience was beyond excellent. I am recommending this to all my friends. HOVAGCARS IS THE BEST!!!